People Support Hub:
Workplace Issues
This area of the hub provides resources and guidance on key workplace issues, aiming to create a safe, inclusive, and equitable environment for all. Here, you can access support on matters like equal pay, managing bullying and inappropriate “banter,” and preventing sexual harassment and assault. We offer tools to address job insecurity, mediate workplace disputes, and ensure fair recruitment and promotional practices. With a commitment to inclusive workspaces, we also cover topics related to workplace injuries, intimidation, and ensuring representative teams. This hub is here to support a respectful and empowering workplace for everyone.
Organisation | What they offer | |
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Wine GB Download our safeguarding and welfare toolkit. It includes policy support, training documents, imagery for your workplace, signposting to existing resources, and much more. | ||
The Fawcett Society The Fawcett Society is the UK’s leading membership charity campaigning for gender equality and women’s rights at work, at home and in public life. They provide training on best practices in organisational culture change and preventing workplace sexual harassment, and the policies, training, reporting processes, and response handling that enable that change. | Advice, Helplines, Policy Templates, Reporting, Training | |
Be Inclusive Hospitality Be Inclusive Hospitality CIC is a not-for-profit building a thriving community to accelerate race equity within hospitality, food, and drink. They provide consultancy, advice, and educational resources on diversity and inclusion, along with short- and long-term training programs. It also organizes events and networking opportunities, particularly within the hospitality industry, to promote inclusivity. | Advice, Education material, Events, Grants/ Bursaries, Information, Networking, Training - short term, Training - long term | |
Drinklusive Drinklusive is an initiative focused on promoting diversity and inclusion within the drinks industry. They work to create more inclusive environments through advocacy, education, and events. Providing: Workshops in the drinks industry focus on distinguishing between banter and bullying, offering mental health resources, and organising wellness programs to support employees' well-being. Additionally, they promote allyship by helping colleagues become effective allies to those from diverse backgrounds and addressing addiction issues within the industry. | Advice, Education material, Events, Mentorship, Networking, Training - short term, Training - long term, Work experience | |
Equal Measures Equal Measures promotes equity in the hospitality industry by offering support, mentorship, and EDI services like training and workshops to help individuals and businesses. They provide educational resources on the Equalities Act, diversity, and safeguarding, alongside policy templates and community events to create a more inclusive environment. | Advice, Dictionary of key terms, Education material, Events, Grants/ Bursaries, Mentorship, Networking, Policy templates, Training - short term | |
Hospitality Action Hospitality Action is a charity that supports current and former hospitality workers facing financial, mental health, and personal challenges. They provide emergency assistance, financial grants, 24-hour helplines, and information on available resources. The charity also facilitates support groups and offers both short-term training, such as mental health first aid, and longer-term programs like trauma support | Advice, Education material, Emergency support, Grants/ Bursaries, Helplines, Information, Support groups, Training - short term, Training - long term, Wellbeing services | |
UK Hospitality UKHospitality is a prominent trade association representing the UK hospitality industry, offering advocacy, business support, and industry insights to help businesses succeed. Their services include resources on equality, diversity, and inclusion (EDI), apprenticeships and skills training, partnerships for students, networking opportunities, and various workshops, conferences, and seminars. | Advice, Events, Information, Networking, Toolkits, Training - short term | |
Pubwatch / National Pubwatch Pubwatch is a voluntary group helping pub owners create safer environments by sharing best practices and working with authorities to reduce crime. It offers safety guides, posters, policy documents, a Crimestoppers reporting line, and training on vulnerability and drink spiking for staff. | Advice, Education material, Events, Helplines, Information, Networking, Policy templates, Reporting, Toolkits, Training - short term, Wellbeing services, Free counselling servies | |
The Access Group The Access Group offers business management software solutions alongside a range of training programs for the hospitality industry. Their training includes mental health and well-being eLearning, workplace skills and personal development, self-directed learning, career development for staff, student employability, and EDI (Equality, Diversity, and Inclusion) training. | Advice, Education material, Events, Information, Training - short term | |
Institute of Hospitality The Institute of Hospitality is a professional body supporting managers and aspiring managers in the hospitality, leisure, and tourism industries. It offers professional advice, educational resources, policy templates, and both short-term and long-term training programs. The institute also hosts industry events, conferences, and networking opportunities to help advance careers in the sector. | Advice, Dictionary of key terms, Education material, Events, Networking, Policy templates, Training - short term, Training - long term | |
Springboard Charity Springboard Charity helps disadvantaged and unemployed individuals enter the hospitality, leisure, and tourism industries by offering support through soft skills training, employability skills like CV writing and interview preparation, and hospitality-specific e-learning and qualifications. They also provide one-on-one mentoring, coaching, and guaranteed interviews with employers actively recruiting in the sector. | Advice, Education material, Events, Information, Training - short term, Training - long term | |
Hospitality Health Hospitality Health is a charitable organisation focused on enhancing mental health and well-being in the hospitality industry, addressing the unique challenges faced by workers, including long hours and high stress. The charity offers various services and resources to promote mental health awareness, while also providing information about topic-specific hotlines, such as Alcoholics Anonymous, to support individuals in need. | Advice, Helplines, Information, Wellbeing services | |
The Farming Community Network (FCN) Farming Community Network (FCN) is a UK-based charity dedicated to supporting farmers and their families during difficult times. They provide a range of farm-specific assistance, with helplines available for immediate, personal support from 7 AM to 11 PM every day of the year. | Advice, Emergency support, Helplines, Support groups, Training - one off, Training - short term, Training - long term, Wellbeing services, Difficult conversations workshop | |
The Royal Countryside Fund The Royal Countryside Fund is a UK charity dedicated to supporting family farms and rural communities for sustainability and resilience. Key initiatives include the Farm Resilience Programme, which offers business skills training, financial support, and young people's entry into farming. PCF provides workshops on topics like soil management, biodiversity, carbon management, financial planning, and mental health, while also promoting succession planning for the next generation of farmers. | Advice, Emergency support, Grants/ Bursaries, Information, Community support | |
The Burnt Chef Project The Burnt Chef Project is a non-profit organisation which aims to eliminate mental health stigma in the hospitality industry by promoting well-being through education and support. They offer training programs on topics like Mental Health Awareness and Resilience, along with resources such as a wellbeing app, workplace stress guides, and practical support in housing and employment. Additionally, a resource hub provides support packs and social media assets to enhance mental health awareness among hospitality professionals. | Advice, Education material, Emergency support, Helplines, Information, Toolkits, Training - one off, Training - short term, EAP, Well-being/mental health activity planner, PTSD awareness, Posters for support and awareness, Wellness employee check in and help guide | |
People 1st People 1st enhances workforce skills in hospitality and tourism by offering training, qualifications, and resources focused on social inclusion, workplace preparation, and gender equality. It provides customer service and management training while partnering with educational institutions to inspire future generations to pursue careers in the English wine industry. | Advice, Education material, Policy templates, Training - one off, Training - short term, Training - long term | |
Women in Food and Farming Women in Farming is a network offering support, mentoring, and development opportunities for women in the farming sector, helping them build skills and advance their careers. It also promotes women in leadership, encouraging their growth and success in leadership roles within the industry. | Advice, Events, Information, Networking, Online events | |
Federation of Small Businesses (FSB) The Federation of Small Businesses (FSB) offers resources, advice, and support for small businesses and freelancers. Their content hub covers topics such as starting a business, managing staff, late payments, upskilling, finances, business growth, disability guidance, e-commerce, workplace wellbeing, marketing, international trade, business lifecycles, and social media marketing. | Advice, Events, Information, Networking, Policy templates, Toolkits, Wellbeing services | |
CIPD (Chartered Institute of Personnel and Development) CIPD provides HR resources, training, and support for businesses, including those in the hospitality and farming sectors. It offers tools for managing workplace disputes, promoting equity, diversity, and inclusion (EDI), and supplies free resources like policy documents, legal definitions, contact information, and reading materials to help businesses navigate HR challenges effectively. | Advice, Education material, Policy templates, Training - short term, Training - long term, Work experience, HR policies, mediation support | |
Citizens Advice Citizens Advice provide free, confidential advice on a wide range of issues, including work disputes, employment rights, and bullying and harassment in the workplace. They offer support for minority groups facing discrimination. | Advice, Helplines, Information, Reporting | |
Equality and Human Rights Commission (EHRC) The EHRC aims to eliminate discrimination, reduce inequality, and protect human rights by offering guidance and support for individuals facing workplace discrimination and harassment. They provide definitions of key terms, multimedia resources on topics like gender reassignment, real-world examples, and how the law applies to these issues. Additionally, they offer codes of practice and legal references to help employers and businesses develop policies aligned with equality laws. | Advice, Dictionary of key terms, Education material, Information, Legal support, Policy templates | |
ACAS (Advisory, Conciliation and Arbitration Service) ACAS provides free, impartial advice on workplace relations and employment law, including discrimination and harassment, through its website, helpline, and advisory services. It offers support in dispute resolution, mediation, and claims, as well as training in areas like business skills, EDI, people management, and workplace health. ACAS also provides resources such as templates, forms, and codes of practice for both employers and employees, and offers guidance on pay, contracts, dismissals, redundancy, and more. | Advice, Events, Helplines, Information, Legal support, Policy templates, Reporting, Training - one off, Training - short term, Training - long term | |
Stonewall Stonewall supports LGBTQ+ individuals facing workplace discrimination, bullying, and harassment by offering advice, resources, and advocacy to promote inclusion. Through their Diversity Champions Programme, they provide expert, tailored support to organizations, helping them achieve equality goals, including high-level guidance towards the UK Workplace Equality Index (WEI). They also offer training and development to create inclusive workplaces, alongside best practices, tools, and resources to empower leaders and support LGBTQ+ employees. | Advice, Education material, Events, Helplines, Information, Support groups, Toolkits, Training - one off, Training - short term, Wellbeing services, Conferences, Workshops, Posters | |
Mind Mind provides support for mental health issues such as workplace stress, bullying, and harassment, offering resources and guidance for individuals facing work-related mental health challenges. It offers information on various mental health problems, treatments, and tips for daily living, along with online peer support and helplines. Additionally, it covers legal rights, including disability discrimination and workplace protections, and offers specific guidance for young people on how to get help and understand their rights. | Advice, Dictionary of key terms, Education material, Helplines, Legal support, Mentorship, Support groups | |
Scope Scope provides support to disabled individuals facing discrimination and challenges in employment, offering advice, resources, and advocacy for disability rights in the workplace. Their online community covers a wide range of topics, including benefits, housing, careers, disability equipment, mental health, and social care. They also provide guidance on family support, legal rights, education, relationships, travel, and recreational activities. | Advice, Education material, Helplines, Information, Support groups, Wellbeing services, Community engagement, Online community | |
Victim Support Victim Support offers free and confidential assistance to individuals affected by crime and traumatic events, including workplace bullying and harassment. Their services include practical and emotional support to help individuals cope, alongside resources on legal rights, safety advice (both online and offline), and informative leaflets covering various topics such as antisocial behavior, domestic abuse, cyber crime, and sexual violence. | Advice, Helplines, Support groups, Crime victim support | |
Inclusion London Inclusion London supports and advocates for disabled people, promoting equal opportunities and addressing discrimination. They offer training for businesses on working with neurodivergent individuals, implementing flexible and accessible recruitment, and removing barriers for employees with disabilities. Additionally, they provide training for individuals on essential topics like council tax. | Advice, Education material, Events, Information, Policy templates, Toolkits, Training - one off, Consultancy | |
Employers Network for Equality & Inclusion (ENEI) Employers Network for Equality & Inclusion (ENEI) supports employers in developing and implementing effective Equality, Diversity, and Inclusion (EDI) policies and practices. They offer consultancy, training, and resources, including EDI audits, equality impact assessments, mentoring, and leadership programs. ENEI focuses on promoting inclusive recruitment and raising awareness of unconscious bias to foster a more equitable workplace. | Advice, Education material, Events, Mentorship, Networking, Training - short term, Wellbeing services, Consultancy | |
Workable Workable provide both free and paid for policy templates and guidelines for businesses in order to support people in the workplace. | Policy Templates, Toolkits | |
NAHT - School leaders union The NAHT School Leaders Union offers a downloadable calendar of key dates throughout the year, focusing on underrepresented minorities. This resource helps raise awareness of important cultural and social milestones, encouraging schools and businesses alike to acknowledge diversity and create an inclusive environment. By recognising these dates, businesses can become more inclusive, supporting minority groups and promoting equity within their workforce. | Calendar of important dates, Education material, Information | |
Emma's Wine Time Emma's Wine Time offers businesses an accessibility checklist, along with consultancy and online resources, to support their efforts in becoming more accessible and inclusive with a specific focus on the wine industry. | Advice, Education material, Information, Policy templates, Training - one off, Accessibility checklist, Consultancy | |
Back off Back up (BOBU) Back Off. Back Up. is an initiative designed to create safer environments for LGBTQ+ individuals and anyone feeling unsafe in public spaces. It encourages local businesses to become designated safe spaces, offering support and shelter through a network of trained venues. The BOBU app provides users with easy access to these safe spaces, promoting a sense of security and community support. For more details, visit their website here. | Advice, Education material, Safe spaces, Toolkits, Training - one off, Training - short term, Training - long term, Wellbeing services, Posters and flyers, app (for business and individual and ally) | |
The Workers Union The Workers Union provideds support for warehouse and factory workers offers free advice, mentorship, networking opportunities, and a structured system for reporting misconduct, ensuring a safer and more connected work environment. | Advice, Mentorship, Networking, Reporting, Safe spaces, Support groups, Wellbeing services | |
In Professional Development In Professional Development offers paid and part-funded training for businesses, including both virtual and face-to-face courses. Notably, it features EDI-specific courses designed for management, along with additional part-funded in-person and online training options to enhance managerial skills. | Education material, Training - one off, Training - short term |