Protecting our people
Action for a safe, supportive and welcoming wine sector.
Free support
We are working to create a safe, supportive and welcoming wine sector. First and foremost we look to ensure our safety and enhance our welfare.
To this end, we have sought information from safeguarding organisations to provide this support material free for everyone in the industry; regardless of being a member of WineGB or not. The advice applies to everyone in all categories of alcohol, and supports some additional hospitality. It can never be fully comprehensive, but it is a starting point in order to be empowered to help. This page is for you if you:
- are someone seeking personal help
- are a friend or an ally
- work for a business and you are looking to support your teams

Safeguarding toolkit
Download our Safeguarding and Welfare toolkit. It includes policy support, training documents, imagery for your workplace, signposting to existing resources, and much more.
queena wong
“WineGB are taking a leading role in guiding the UK wine industry to provide a safer work environment for all. The efforts to prepare the toolkit and also offering it free to the industry shows how seriously they have taken on board the issues around safeguarding. There is much to be done in this arena, and this is an incredible first milestone to celebrate on the cusp of the survey anniversary as it is progress towards creating safer more thriving worlds in wine for everyone.”
Queena Wong, Founder of Curious Vines

Documents library
Anjali Douglas DipWSET
“It has been sobering to understand just how low the bar is regarding the passive acceptance of harassment, bullying, abuse and neglect in the wine industry. Many of the issues outlined in this document constitute criminal offences that nobody should experience full stop, let alone in their place of work. WineGB has taken a valuable step in creating this ‘one-stop-shop’ policy document, looking at the nuances of this issue from roles in hospitality to agriculture, from individuals to large workplaces, and making it available to all. I hope it will be embraced across the industry and will mark the beginning of a new standard set – a zero tolerance, process driven approach to harassment and safety at work.”
Anjali Douglas DipWSET, Co-Lead of Women in Wine

Supportive organisations
ACAS (Advisory, Conciliation and Arbitration Service)
ACAS provides free, impartial advice on workplace relations and employment law, including discrimination and harassment, through its website, helpline, and advisory services. It offers support in dispute resolution, mediation, and claims, as well as training in areas like business skills, EDI, people management, and workplace health. ACAS also provides resources such as templates, forms, and codes of practice for both employers and employees, and offers guidance on pay, contracts, dismissals, redundancy, and more.
Services Offered:
Advice, Events, Helplines, Information, Legal Support, Policy Templates, Reporting, Training – Long Term, Training – One-Off, Training – Short TermAccessAble
AccessAble offers a free guide of accessible places for individuals and allies, while providing paid services like training, policy support, and access audits for businesses. Business owners can showcase their accessibility resources, and disabled individuals can find spaces that meet their needs. Additionally, a consultancy program helps businesses improve accessibility.
Services Offered:
Advice, Education Material, Information, Policy Templates, Training – One-Off, Training – Short Term
Citizens Advice
Citizens Advice provide free, confidential advice on a wide range of issues, including work disputes, employment rights, and bullying and harassment in the workplace. They offer support for minority groups facing discrimination
Services Offered:
Advice, Helplines, Information, Reporting
Equal Measures
Equal Measures promotes equity in the hospitality industry by offering support, mentorship, and EDI services like training and workshops to help individuals and businesses. They provide educational resources on the Equalities Act, diversity, and safeguarding, alongside policy templates and community events to create a more inclusive environment.
Services Offered:
Advice, Dictionary of key terms, Education Material, Events, Grants/Bursaries, Information, Mentorship, Networking, Policy Templates, Training – Short Term
Inclusion London
Inclusion London supports and advocates for disabled people, promoting equal opportunities and addressing discrimination. They offer training for businesses on working with neurodivergent individuals, implementing flexible and accessible recruitment, and removing barriers for employees with disabilities. Additionally, they provide training for individuals on essential topics like council tax.
Services Offered:
Advice, Consultancy, Education Material, Events, Information, Policy Templates, Toolkits, Training – One-Off
It Stops With Me
It Stops With Me focuses on combating workplace bullying and harassment by offering resources, training, and support to foster safer, more respectful environments. It provides advice on handling harassment, educational materials, toolkits for businesses, and organises awareness-raising events. Additionally, the campaign offers resources for reporting bullying and harassment.
Services Offered:
Advice, Dictionary of key terms, Education Material, Events, Helplines, Policy Templates, Reporting, Toolkits
Mind
Mind provides support for mental health issues such as workplace stress, bullying, and harassment, offering resources and guidance for individuals facing work-related mental health challenges. It offers information on various mental health problems, treatments, and tips for daily living, along with online peer support and helplines. Additionally, it covers legal rights, including disability discrimination and workplace protections, and offers specific guidance for young people on how to get help and understand their rights.
Services Offered:
Advice, Dictionary of key terms, Education Material, Helplines, Legal Support, Mentorship, Support groups
National Pubwatch
Pubwatch is a voluntary group helping pub owners create safer environments by sharing best practices and working with authorities to reduce crime. It offers safety guides, posters, policy documents, a Crimestoppers reporting line, and training on vulnerability and drink spiking for staff.
Services Offered:
Advice, Counselling service, Education Material, Events, Helplines, Information, Networking, Policy Templates, Reporting, Toolkits, Training – Short Term, Wellbeing services
Refugee Action
Refugee Action supports refugees and asylum seekers in the UK by helping them navigate barriers to employment and integration. They provide advice, training, and assistance with work-related challenges, including guidance on the asylum process, claiming asylum, accessing entitled support, and addressing homelessness.
Services Offered:
Advice, Emergency Support, Events, Helplines, Information, Support groups
Royal Agricultural Benevolent Institution (RABI)
The Royal Agricultural Benevolent Institution (RABI) supports farming communities in England and Wales by providing practical, financial, and emotional assistance. Their services include short-term monetary grants for personal and financial crises, such as food, utility bills, and essential home repairs, as well as expert advice on welfare, housing, and debt relief. RABI also offers a 24/7 helpline, mental health counseling, online support, and tailored one-to-one assistance, while collaborating with other services to meet a broad range of needs. Additionally, they provide team training to recognize mental health signs and support others effectively.
Services Offered:
Advice, Counselling service, Emergency Support, Financial Support, Grants/Bursaries, Helplines, Information, Support groups, Training – Short Term
The Farming Community Network (FCN)
Farming Community Network (FCN) is a UK-based charity dedicated to supporting farmers and their families during difficult times. They provide a range of farm-specific assistance, with helplines available for immediate, personal support from 7 AM to 11 PM every day of the year.
Services Offered:
Advice, Difficult conversations workshops, Emergency Support, Helplines, Support groups, Training – Long Term, Training – One-Off, Training – Short Term, Wellbeing services
The Fawcett Society
The Fawcett Society is the UK’s leading membership charity campaigning for gender equality and women’s rights at work, at home and in public life. They provide training on best practices in organisational culture change and preventing workplace sexual harassment, and the policies, training, reporting processes, and response handling that enable that change.
Services Offered:
Advice, Helplines, Policy Templates, Reporting, Training – Long Term, Training – One-Off, Training – Short Term
Victim Support
Victim Support offers free and confidential assistance to individuals affected by crime and traumatic events, including workplace bullying and harassment. Their services include practical and emotional support to help individuals cope, alongside resources on legal rights, safety advice (both online and offline), and informative leaflets covering various topics such as antisocial behavior, domestic abuse, cyber crime, and sexual violence.
Services Offered:
Advice, Crime victim support, Helplines, Support groups
Women’s Aid
Women’s Aid supports women facing domestic abuse, which can impact their employment, offering resources and advocacy for those experiencing workplace harassment and discrimination. They provide paid facilitator training on understanding coercive behavior and survivor-centered responses, along with a survivors’ handbook to guide women in seeking support.
Services Offered:
Advice, Conferences, Education Material, Emergency Support, Events, Helplines, Safe Spaces, Survivors forum, Training – One-Off, Training – Short Term, Wellbeing servicesQuestions
Further questions or thoughts? Get in touch.










